FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
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FreeScout 6102bda402
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.github Update 2 months ago
Modules Modules 4 years ago
app Fix populating the subject when creating a New Conversation from existing message - closes #2662 3 days ago
bootstrap Start 5 years ago
config v1.8.57 3 days ago
database Add slashes to models in migrations 3 weeks ago
overrides Sort translations when publishing 5 days ago
public Make cards wider - #2663 4 days ago
resources Make cards wider - #2663 4 days ago
routes Improve Clone Conversation implementation 2 months ago
storage Secure attachments - closes #308 3 years ago
tests Add APP_KEY_FILE environment variable 8 months ago
tools Rename /tools/ into /tools/ and add - closes #2282 4 months ago
vendor Add vendor files to dist 3 days ago
.editorconfig Add .editorconfig for consistent whitespace 3 years ago
.env.example Allow to add custom headers to outgoing emails via APP_CUSTOM_MAIL_HEADERS env variable - closes #2546 3 weeks ago
.env.travis Travis Testing 5 years ago
.gitattributes Start 5 years ago
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.gitignore Merge branch 'master' of into dist 2 years ago
.htaccess Allow acess to /.well-known on Apache 8 months ago
.travis.yml v1.7.12 2 years ago
LICENSE Start 5 years ago Update readme 3 weeks ago Add 1 year ago
artisan Fix ?: operator 1 year ago
composer.json Fix deprecation errors in Illuminate/Config/Repository.php - closes #2636 6 days ago
composer.lock Update webklex php-imap lirary to the latest version to fix empty body on MS365 - closes #1972 3 months ago
package.json Update axios version in package.json 4 years ago
phpunit.xml Add APP_KEY_FILE environment variable 8 months ago
server.php Apply fixes from StyleCI 5 years ago
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Free Self-Hosted Zendesk & Help Scout Alternative

PHP version Hits

FreeScout is the super lightweight free open source help desk and shared inbox written in PHP (Laravel framework) self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking yourself into a service you don't control. FreeScout has been developed from scratch and is not using any copyrighted Help Scout or Zendesk materials.


Table of Contents


  • No limitations on the number of users, tickets, mailboxes, etc.
  • 100% Mobile-friendly.
  • Multilingual (English, Croatian, Czech, Danish, Dutch, French, German, Italian, Japanese, Korean, Persian, Polish, Portuguese, Russian, Spanish, Slovak, Swedish).
  • Seamless email integration.
  • Suppports modern Microsoft Exchange authentication.
  • Web installer & updater.
  • Starred conversations.
  • Forwarding conversations.
  • Merging conversations.
  • Moving conversations between mailboxes.
  • Phone conversations.
  • Sending new conversations to multiple recipients at once.
  • Collision detection notice is shown when two agents open the same conversation.
  • Push notifications.
  • Following a conversation.
  • Auto reply.
  • Internal notes.
  • Automatic refreshing of the conversations list without the need to reload the page.
  • Pasting screenshots from the clipboard into the reply area.
  • Configuring notifications on a per user basis.
  • Open tracking.
  • Editing threads.
  • Search.

Need anything else? Suggest features here.


Live Demo

Mobile Apps

Mobile apps support the same functionality and modules as the web version of your FreeScout installation. Both support agents and administrators can use mobile apps.

Android App iOS App


FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting.

  • Nginx / Apache / IIS
  • PHP 7.1 - 8.2
  • MySQL 5.0+ / MariaDB 5.0+ / PostgreSQL

There is no minimum system requirements (CPU / RAM) FreeScout will run on any system.


Installation Guide

Images & one-click installs:

Cloud Hosted

Cloud Hosted FreeScout


Tools & Integrations

News & Updates

Don't miss news, updates and new modules!

Email Newsletter | Facebook | Twitter | YouTube | RSS







Mailbox connection settings page:

Mailbox connection settings page



Push notification:

Push notification

Web installer:

Web installer

Login page:

Login page